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Repositorio de la Red Internacional de Investigadores en Competitividad

COMPETITIVIDAD GLOBAL

Vol. 13 (2019): Los Retos de la Competitividad ante la Industria 4.0 978-607-96203-0-8

Relación de los negocios electrónicos con un proceso de cambio organizacional en empresas del AMG

Submitted
March 21, 2020
Published
2020-03-30

Abstract

Resumen


Esta investigación se enfoca en determinar cuál es la relación existente entre los negocios electrónicos y su influencia en un proceso de cambio organizacional. Uno de los propósitos que se buscaron con este trabajo es el conocer cuáles son los factores que ejercen una influencia en dicho proceso de implantación de un cambio organizacional, tomando como elemento de estudio a firmas empresariales que se dediquen al sector comercio y que se encuentren dentro del Área Metropolitana de Guadalajara (AMG).
Los hallazgos del presente estudio pueden servir para tener una mayor comprensión de lo que es un proceso de cambio organizacional. Así pues, cabe señalar que, para este estudio, se aplicó un instrumento de investigación, consistente en un cuestionario de preguntas cerradas a personal de las empresas que pasaron por un proceso de cambio organizacional, y que dicho personal haya sido testigo de dicho cambio.

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