Skip to main navigation menu Skip to main content Skip to site footer
Repositorio de la Red Internacional de Investigadores en Competitividad

COMPETITIVIDAD GLOBAL

Vol. 10 (2016): La competitividad y nuevos escenarios: 978-607-96203-0-5

Efecto de la adaptación y la anticipación del futuro, en un proceso de cambio organizacional en empresas comerciales de la ZMG

Submitted
December 6, 2016
Published
2018-02-26

Abstract

Este trabajo estudia el efecto que tienen la adaptación, y anticiparse al futuro y sus cambios en un proceso de cambio organizacional. Dado que tanto la adaptación, como anticiparse al futuro y sus cambios, son factores que afectan significativamente un proceso de cambio de cultura organizacional. Esta investigación busca identificar los factores que intervienen en la implantación de un cambio organizacional en empresas comerciales ubicadas en la Zona Metropolitana de Guadalajara (ZMG). Los resultados de esta investigación pueden ser de utilidad para comprender mejor un proceso de cambio organizacional. Como parte de esta investigación se aplicó un cuestionario a 78 personas, que forman parte de 78 distintas micro (19), pequeñas (28) y medianas (31) empresas comerciales; ubicadas en la ZMG, cuyas organizaciones pasaron por un proceso de cambio organizacional.

References

  1. Afuah, A. (1999). La dinm̀ica de la innovacin̤ organizacional: el nuevo concepto para lograr ventajas competitivas y rentabilidad. Oxford University Press.
  2. Ashford, S. J. (1988). Individual strategies for coping with stress during organizational transitions. The Journal of Applied Behavioral Science, 24(1), 19-36.
  3. Ashford, S. J., Lee, C., & Bobko, P. (1989). Content, cause, and consequences of job insecurity: A theory-based measure and substantive test. Academy of Management journal, 32(4), 803-829.
  4. Bazerman, M. H. (1982). Impact of personal control on performance: Is added control always beneficial? Journal of Applied Psychology, 67(1), 472–479.
  5. Bordia, P. & DiFonzo, N. (2013). Rumors during organizational change: A motivational analysis. En Oreg, S. & Michel, A. (Eds.), Psychology of organizational change (232-252). Cambridge, UK: Cambridge University Press.
  6. Bordia, P., Hobman, E., Jones, E., Gallois, C., & Callan, V. J. (2004). Uncertainty during organizational change: Types, consequences, and management strategies. Journal of Business and Psychology, 18(4), 507-532.
  7. Bordia, P., Hunt, E., Paulsen, N., Tourish, D. & DiFonzo, N. (2004). Uncertainty during organizational change: Is it all about control?. European Journal of Work & Organizational Psychology, 13(3), 345-365.
  8. Bordia, P., Kiazad, K., Restubog, S. D., DiFonzo, N., Stenson, N. & Tang, R. L. (2014). Rumor as Revenge in the Workplace. Group & Organization Management, 39(4), 363-388.
  9. Campbell, K. S., Carmichael, P. & Naidoo, J. S. (2015). Responding to Hostility: Evidence-Based Guidance for Communication During Planned Organizational Change. Business and Professional Communication Quarterly, 78(2), 197–214.
  10. Charbonnier-Voirin, A. & El Akremi, A. (2011). L’effet de l’habilitation sur la performance adaptative des employés. Relations Industrielles, 66(1), 122-149.
  11. Chaudhry, A., & Song, L. J. (2014). Rethinking Psychological Contracts in the Context of Organizational Change The Moderating Role of Social Comparison and Social Exchange. The Journal of Applied Behavioral Science, 50(3), 337-363.
  12. Chih, W. H. W., Yang, F. H., & Chang, C. K. (2012). The study of the antecedents and outcomes of attitude toward organizational change. Public Personnel Management, 41(4), 597-617.
  13. Clampitt, P. G., DeKoch, R. J. & Williams, M. L. (2002). Embracing uncertaint: The hidden dimension of growth. Ivey Business Journal, 66(3), 57–67.
  14. Clampitt, P. G. & Williams, M. L. (2005). Conceptualizing and measuring how employees and organizations manage uncertainty. Communication Research Reports, 22(4), 315-324.
  15. Cruz, J. (2006). Un modelo de productividad y competitividad para la gestión de operaciones. Mercados y Negocios, 14(7), 61-78.
  16. DiFonzo, N. & Bordia, P. (1998). A tale of two corporations: Managing uncertainty during organizational change. Human Resource Management, 37(3&4), 295–303.
  17. DiFonzo, N. & Bordia, P. (2002). Corporate rumor activity, belief and accuracy. Public Relations Review, 28(1), 1–19.
  18. Durante, R. (1998). Las organizaciones que aprenden. Argentina: Ediciones Macchi.
  19. Fairbanks, M. & Lindsay, S. (1999). Arando el mar. México: McGraw Hill Interamericana Editores, S.A. de C.V.
  20. Firth, D. (2000). Smart. Lo fundamental y lo más efectivo acerca del cambio. Colombia: Editorial McGraw-Hill Interamericana.
  21. Fradette, M., & Michaud, S.(1999) El Poder de la Organización Cinética, 1ª edición 1999, Editorial Norma Colombia. Biblioteca personal
  22. Greenhalgh, L., & Sutton, R. (1991). Organizational effectiveness and job insecurity. En Hartley, J., Jacobsen, D., Klandermans, B. & van Vuuren, T. (Eds.), Job insecurity: Coping with jobs at risk (151–171). London: Sage.
  23. Guerrero, J. F. & Gisbert, M. (2012). El cambio organizacional en la universidad a través del uso de los campus virtuales desde la perspectiva de los estudiantes. Pixel-Bit. Revista de Medios y Educación, 19(40), 75-88.
  24. Julio, M. L. G., & Flórez, L. C. G. (2012). Gestión de riesgos y controles en sistemas de información: del aprendizaje a la transformación organizacional. Estudios Gerenciales, 28(125), 87-95
  25. Guillén, I. J. (2001). Del Taylorismo a la Reingeniería: hacia un nuevo tipo de dominación. Horizontes Administrativos, 1(2), 7-34.
  26. Guillén, I. J., Montoya, M. T. & Rendón, M. (2003). El conocimiento en la organización flexible. Gestión Pública y Empresarial, 3(4), 29-42.
  27. Haeckel, S. H. (2000). La empresa adaptable. México: McGraw-Hill Interamericana Editores, S.A. de C.V.
  28. Hernández, S. & Sánchez G., J. (2004). El desarrollo de las empresas en el siglo XXI. Mercados y Negocios, 9(5), 12-24.
  29. Hernández, S. & Sánchez G., J. (2003). Las consecuencias de la Tercera Revolución Industrial. Mercados y Negocios, 8(4), 11-20.
  30. Hernández, S., & Sánchez, J. (2005). Planeación Estratégica en el Sector Empresarial de Jaliscvo: Estudio de Casos.
  31. Hirsh, J. B. & Kang, S. K. (2015). Mechanisms of Identity Conflict: Uncertainty, Anxiety, and the Behavioral Inhibition System. Personality and Social Psychology Review, 19(4), 1–22.
  33. Hirsh, J. B., Mar, R. A. & Peterson, J. B. (2012). Psychological entropy: A framework for understanding uncertainty related anxiety. Psychological Review, 119(2), 304–320.
  34. Hogg, M. A. & Terry, D. J. (2000). Social identity and self-categorization processes in organizational contexts. Academy of Management Review, 25(1), 121–140.
  35. Hui, C. & Lee, C. (2000). Moderating effects of organization-based self-esteem on organizational uncertainty: Employee response relationships. Journal of Management, 26(2), 215–232.
  36. Jimmieson, N. & Terry, D. (1999). The moderating role of task characteristics in determining responses to a stressful work simulation. Journal of Organizational Behavior, 20(5), 709–736.
  37. Jimmieson, N. L., Terry, D. J. & Callan, V. J. (2004). A longitudinal study of employee adaptation to organizational change: The role of change-related information and change-related self-efficacy. Journal of Occupational Health Psychology, 9(1), 11-27.
  38. Johnson, J. R., Bernhagen, M. J., Miller, V. & Allen, M. (1996). The role of communication in managing reductions in work force. Journal of Applied Communication Research, 24(3), 139–164.
  39. Kim, J., Eugene, S. & Seongsoo, L. (2015). Organizational change and employee organizational identification: mediation of perceived uncertainty. Social Behavior and Personality: An International Journal, 41(6), 1019-1034.
  40. Kriegel, R. J. & Patler, L. (1993). Si no está roto rómpalo. Colombia: Editorial Norma, S. A.
  41. Lazarus, R. S. & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer Publishing Company.
  42. Liu, Y., Caldwell, S. D., Fedor, D. B. & Herold, D. M. (2012). When Does Management’s Support for a Change Translate to Perceptions of Fair Treatment? The Moderating Roles of Change Attributions and Conscientiousness. The Journal of Applied Behavioral Science, 48(4), 441–462.
  43. Lord, R. G., Dinh, J. E. & Hoffman, E. L. (2015). A Quantum Approach To Time And Organizational Change. Academy Of Management Review, 40(2), 263–290.
  44. MacKay, R. B. & Chia, R. (2013). Choice, change, and unintended consequences in strategic change: A process understanding of the rise and fall of Northco automotive. Academy of Management Journal, 56(1), 208–230.
  45. Martinko, M. J. & Gardner, W. L. (1982). Learned Helplessness: An alternative explanation for performance deficits. Academy of Management Review, 7(2), 195–204.
  46. Maurier, W. L. & Northcott, H. C. (2000). Job uncertainty and health status for nurses during restructuring of health care in Alberta. Western Journal of Nursing Research, 22(5), 623–641.
  47. McDaniel Jr., C. & Gates, R. (2016). Investigación de Mercados. México: Cengage Learning Editores, S.A. de C.V.
  48. Milliken, F. J. (1987). Three types of perceived uncertainty about the environment: State, effect, and response uncertainty. The Academy of Management Review, 12(1), 133-143.
  49. Mintzberg, H. (1990). The manager’s job: folklore and fact. Harvard Business Review, 90(2), 163-176.
  50. Morrison, I. (1998). La segunda curva. España: Ediciones Paidós Ibérica, S.A.
  51. Nelson, A., Cooper, C. L. & Jackson, P. R. (1995). Uncertainty amidst change: The impact of privatization on employee job satisfaction and well-being. Journal of Occupational and Organizational Psychology, 68(1), 57–71.
  52. Noer, D. M. (1998). El cambio en las organizaciones. México: Prentice Hall Hispanoamericana, S.A.
  53. Nohria, N. & Berkley, J. D. (1994). Whatever happened to the take-charge manager? Harvard Business Review, 72(1), 128-137.
  54. Orpen, C. (1994). The Effects of Organizational and Individual Career Management on Career Success. International Journal of Manpower, 15(1), 27–37.
  55. Pedroza Z., Á. R. & Sánchez G., J. (2005). Procesos de innovación tecnológica en la pequeña y mediana empresa. México: Departamento de Mercadotecnia y Negocios Internacionales. CUCEA, Universidad de Guadalajara.
  56. Plowman, D. A., Baker, T. E., Kulkarni, M., Solansky, S. T. & Travis, D. V. (2007). Radical change accidentally: The emergence and amplification of small change. Academy of Management Journal, 80(1), 515–545.
  57. Pollard, T. M. (2001). Changes in mental well-being, blood pressure and total cholesterol levels during workplace reorganization: The impact of uncertainty. Work & Stress, 15(1), 14–28.
  58. Rafferty, A. E. & Griffin, M. A. (2006). Perceptions of organizational change: A Stress and coping perspective. Journal of Applied Psychology, 91(5), 1154-1162.
  59. Rafferty, A. E., Jimmieson, N. L. & Armenakis, A. A. (2013). Change Readiness: A Multilevel Review. Journal of Management, 39(1), 110-135.
  60. Rubinstein, M. F. & Firstenberg, I. R. (2001). La organización pensante. México: Oxford University Press México, S.A. de C.V.
  61. Schweiger, D. M. & Denisi, A. S. (1991). Communication with employees following a merger: A longitudinal field experiment. Academy of Management Journal, 34(1), 110-135.
  62. Siegel, G. (2016). FOMC Minutes: Increased Uncertainty, Too Soon to Change Outlook. Health Business Elite, 1(34462), 1-1.
  63. Smollan, R. K. (2015). The Personal Costs of Organizational Change: A Qualitative Study. Public Performance & Management Review, 39(1), 223–247.
  64. Spector, P. E. (1986). Perceived control by employees: A meta-analysis of studies concerning autonomy and participation at work. Human Relations, 39(11), 1005–1016.
  65. Spector, P. E. (1987). Interactive effects of perceived control and job stressors on affective reactions and health outcomes for clerical workers. Work & Stress, 1(2), 155–162.
  66. Spector, P. E. (2002). Employee control and occupational stress. Current Directions in Psychological Science, 11(4), 133–136.
  67. Swieringa, J. & Wierdsma, A. (1995). La organización que aprende. E.U.A.: Addison-Wesley
  68. Iberomericana, S.A.
  69. Taleb, N. (2010). The black swan. London: Penguin.
  70. Terry, D. J., Callan, V. J. & Sartori, G. (1996). Employee adjustment to an organizational merger: Stress, coping and intergroup differences. Stress Medicine, 12(2), 105–122.
  71. Terry, D. J. & Jimmieson, N. (1999). Work control and employee well-being: A decade review. International Review of Industrial and Organizational Psychology, 14(1), 95–148.
  72. Tushman, M. L. & O’Reilly III, C. A. (1998). Innovación. México: Prentice Hall Hispanoamericana, S.A.
  73. Van den Heuvell, S., Schalk, R. & Van Assen, M. (2015). Does a Well-Informed Employee Have a More Positive Attitude Toward Change? The Mediating Role of Psychological Contract Fulfillment, Trust, and Perceived Need for Change. The Journal of Applied Behavioral Science, 51(1), 1–22.
  74. Van der Voet, J. (2015). Change Leadership and Public Sector Organizational Change: Examining the Interactions of Transformational Leadership Style and Red Tape. American Review of Public Administration, 45(5), 1–23.
  75. Xu, X., Payne, S. C., Horner, M. T. & Alexander, A. L. (2016). Individual difference predictors of perceived organizational change fairness. Journal of Managerial Psychology, 31(2), 420-433.
  76. Zaleznik, A. (1992). Managers and leaders: are the different? Harvard Business Review, 70(2), 126-135.

Most read articles by the same author(s)

> >>