Skip to main navigation menu Skip to main content Skip to site footer
Repositorio de la Red Internacional de Investigadores en Competitividad

INNOVACIÓN Y TECNOLOGÍA

Vol. 7 No. 1 (2013): Competitividad Global. Desafíos Políticos y Financieros: ISBN 978-607-96203-0-2

La Influencia de las Tecnologías de la Información y Comunicación en la Gestión de la Cadena de Suministro en la Competitividad de la Pyme manufacturera: Un estudio empírico.

Submitted
June 2, 2016
Published
2018-08-28

Abstract

En los resultados del presente trabajo de investigación se muestra claramente que en la Pequeña ymediana empresa del sector manufacturero, el integrar en la gestión de la cadena de suministro (GCS), herramientas clave como las tecnologías de la información y comunicación (TIC’s), permite que este tipo de organizaciones tengan una mayor competitividad. Al tener una importante influencia de la integración tecnológica en las actividades operativas del suministro de los recursos, permite que las empresas tengan mayor seguridad de cumplir con los objetivos y compromisos que se tengan con el cliente. 

 

References

  1. Aguilera, E.L.; Hernández, C.O. y López, T.C.G. (2012). La gestión de las cadenas de suministro y los procesos de producción. Mercados y Negocios, 13(2), 43-66.
  2. Anderson, J. y Gerbing, D. (1988). Structural equation modeling in practice: a review and recommended two-step approach. Psychological Bulletin, 13(1), 411-423.
  3. Bagozzi, R. y Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16 (1), 74-94.
  4. Barua, A.; Konana, P.; Whinston, A.B. y Yin, F. (2004). An empirical investigation of netenabled business value. MIS Quarterly, 28(4), 585-620.
  5. Benjamin, R.I.; Rockart, J.F.; Scott Morton, M.S. y Wyman, J. (1984). Information technology: a strategic opportunity. Sloan Management Review, 25(3), 3-10.
  6. Biniazi, K.; Ghahremani, R.; Alipour, H.; Talebian, S.Z. y Akhavan, S. (2011). Position and role of ICT in supply chain management (SCM). Australian Journal of basic and Applied Sciences,
  7. (8), 827-831.
  8. Blackwell, P.; Shehab, E.M. y Kay, J.M. (2006). An effective decision-support framework for implementing enterprise information systems within SMEs. International Journal of
  9. Production Research, 44(17), 3533–3559.
  10. Buckley, J.P., Pass, L.C., y Prescott, K. (1988). Measures of international competitiveness: A critical survey. Journal of Marketing Management, 4(2), 175-200.
  11. Burgess, R. (1998). Avoiding supply chain management failure: lessons from business process reengineering. International Journal of Logistics Management, 9(1), 15-23.
  12. Burt, D. y Soukup, W. (1985). Purchasing's Role in New Product Development. Harvard Business Review, 63(5), 90-97.
  13. Cachon, G.P. y Netessine, S. (2004). Game theory in supply chain analysis, in: Handbook of Quantitative Supply Chain Analysis: Modeling in the e-Business Era, Kluwer
  14. Cagliano, R.; Caniato, F. y Spina, G. (2003). E-business strategy: how companies are shaping their supply chain through the internet. International Journal of Operations & Production Management, 23(10), 1142-1162.
  15. Carr, N. (2003). IT doesn’t matter. Harvard Business Review, mayo, 41-49.
  16. Chang, H. C. (2004). An Application of Fuzzy Sets Theory to the EQQ Model with Imperfect Quality Items. Computers and Operations Research, 31(12), 2079-2092.
  17. Chan, F. T. S. y Qi, H. F. (2003). An innovative performance measurement methods for supply chain management. International Journal of Supply Chain Management, 8(3), 209–223.
  18. Chen, I. y Paulraj, A. (2004). Towards a theory of supply chain management: the constructs and measurement. Journal of Operations Management, 22(2), 119-150.
  19. Chun, H.Ch.; Choon, T.K.; Laosirihongthong, T. y Keong, L.G. (2011). Entrepreneurial SCM competence and performance of manufacturing SMEs. International Journal of Production
  20. Research, 49(22), 6629-6649.
  21. Devaraj, S.; Krajewski, L. y Wei, J. C. (2007). Impact of eBusiness technologies on operational performance: the role of production information integration in the supply chain. Journal of
  22. Operations Management, 25(6), 1119-1216.
  23. Ellram, L. (1991). Supply Chain Management; The Industrial Organization Perspective. International Journal of Physical Distribution and Logistics Management, 21(1), 13-22.
  24. Frohlich, M.T. y Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of Operations Management, 19(2), 185-200.
  25. Fornell, C. y Larcker, D. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  26. Gonzalez, G.N.; Soto, A.P.; Trigo, A.; Molina, F.J.C. y Varajao, J. (2010). El papel de las TIC en el rendimiento de las cadenas de suministro: el caso de las grandes empresas de España y
  27. Portugal. Universia Business Review, Cuarto trimester, (1), 102-115.
  28. Gunasekaran, A. y Ngai, E.W.T. (2004). Information systems in supply chain integration an management. European Journal of Operational Research, 159(1), 269-95.
  29. Gunasekaran, A., Patel, C. y Tirtiroglu, E. (2001). Performance measurement and metrics in a supply chain environment. International Journal of Operations and Production Management,
  30. (1–2), 71–87.
  31. Gustin, C.; Daugherty, P.J. y Stank, T.P. (1995). The Effects of Information Availability on Logistics Integration. Journal of Logistics Management, 9(16), 1-22.
  32. Hair, J.F., Anderson, R.E., Tatham, R.L. y Black, W.C. (1995), Multivariate Data Analysis with Readings. Prentice-Hall, New York, NY.
  33. Hatcher, L. (1994). A Step by Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling. Cary, NC, SAS Institute Inc.
  34. Hill, C.W.L. y Tones, G.R. (1998). Strategic Management, Houghton Mifflin Company, Boston, New York, 442–471.
  35. Hon, H.M., (2010). Establishment of a comprehensive framework for strategic supply chain management. Human Systems Management, 29(1), 127-137.
  36. Hülsmann, M., Grapp, J., y Li, Y. (2008). Strategic adaptivity in global supply chains—Competitive advantage by autonomous cooperation. International Journal of Production Economics,
  37. (1), 14-26.
  38. Kwon, D.W. (2003). The Effect of Valuation Logics of Information Technology on the Company Performance: Pluralistic Assessment of Paradox. Ph. D. Dissertation, Case Western Reserve
  39. University.
  40. Lee, H. y Whang, C. (1997). Bullwhip effect in supply chains. Sloan Management Review, 38(3), 93-102.
  41. López, N.C. y Molina, C.F.J. (2008). Customer knowledge management and e-commerce: the role of customer perceived risk. International Journal of Information Management, 28(1), 102-113.
  42. Lorange, P. y Vancil, R.F. (1976). How to design a strategic planning system. Harvard Business Review, 54(5), 75–81.
  43. Lummus, R. y Alber K. (1997). Supply Chain Management: Balancing the Supply Chain with Customer Demand. APICS Educational and Research Foundation Research Paper Series,
  44. , January.
  45. Mentzer, J.T.; DeWitt, W. y Keebler, J. (2001). What is supply chain management?, in Mentzer, J.T. (Ed.). Supply Chain Management. Thousand Oaks, Sage Publications Inc.
  46. McGinnis, M. y Vallopra, R. (1999). Purchasing and Supplier Involvement in Process Improvement: A Source of Competitive Advantage. Journal of Supply Chain Management, 35(4), 42-50.
  47. McKeown, P.G. (2000). Information Technology and the Networked Economy, Course technology Publishing. Boston.
  48. Nunnally, J.C. y Bernstein, I.H. (1994). Psychometric Theory, 3ª ed. New York: McGraw-Hill.
  49. Porter, M.E. y Millar, V.E. (1985). How information gives you competitive advantage. Harvard Business Review, 63(4), 149-60.
  50. Porter, M. (1980). Competitive Strategy, New York: The Free Press.
  51. Ramírez, S. A. y Peña, G. E. (2011). Análisis de comportamiento caótico en variables de la cadena de suministro. Journal Economics Finance Administration Science, 16(31).
  52. Ravichandran, T. y Lertwongsatien, T. (2005). Effect of information systems resources and capabilities on firm performance: a resource-based perspective. Journal of Management Information Systems, 21(4), 237-276.
  53. Rayati, S.A.; Abzari, M. y Mohammadzadeh, A. (2009). A Research in relationship between ICT and SCM. Proceedings of world academy of science, engineering and technology, 38(1), 92-101.
  54. Richey, R.G.; Chen, H.; Upreti, R.; Fawcett, S. E. y Adams, F. G. (2009). The moderating role of barriers on the relationship between drivers to supply chain 108 A. Zangoueinezhad et al.
  55. integration and firm performance. International Journal of Physical Distribution and Logistics Management, 39(10), 826–840.
  56. Shepherd, C. y Gunter, H. (2006). Measuring supply chain performance: Current research and future directions. International Journal of Productivity and Performance Management, 55(3–4), 242–258.
  57. Sandulli, D.F.; Minguela, R.B.; Rodríguez, D.A. y López, S.J.I. (2006). Uso de internet y paradoja de la productividad: el caso de las empresas españolas. Cuadernos de Economía y Dirección
  58. de la Empresa, 26(1), 149-173.
  59. Siem, (2010). Directorio Empresarial. Secretaria de Economía de Aguascalientes, Junio.
  60. Simchi-Levi, D.; Kaminsky, P. y Simchi-Levi, E. (2000). Designing and Managing the Supply Chain. 4ta. Ed. New York: Irwin McGraw-Hill.
  61. Soto, A.P. y Meroño, C.A. (2008). Analyzing e-business value creation from a resource-based perspective. International Journal of Information Management, 28(1), 49-60.
  62. Strassmann, P.A. (1997). The Squandered Computer, New Canaan. CT: Information Economics Press.
  63. Vakharia, A.J. (2002). E-business and supply chain management. Decision Sciences, 33(4), 495-
  65. Vickery, S.K.; Jayaram, J.; Droge, C. y Calantone, R. (2003). The effect of an integrative supply chain strategy on customer service and financial performance: an analysis of direct vs.
  66. indirect relationships. Journal of Operations Management, 21(5), 523-539.
  67. Whipple, J.; Frankel, R. y Anselmi, K. (1999). The Effect of Governance Structure on Performance: A Case Study of Efficient Consumer Response. Journal ofBu.^iness Logistics, 20(2), 43-62.
  68. Wisner, J.D. (2003). A Structural Equation Model of Supply Chain management Strategies and Firm Performance. Journal of Business Logistics, 24(1), 1-26.
  69. Williams, S.J.(2006). Managing and developing suppliers: can SCM be adopted by SMES? International Journal of Production Research. 44(18–19), 3831–3863.
  70. Weon, K.J. y Jung, K.E. (2009). The impacts of IT investments directions and strategies of supply chain management (SCM) implementing enterprises performance. International Journal of
  71. Business Research, 9(4), 126-137.
  72. Zangoueinezhad, A.; Azar, A., y Kazazi, A. (2011). Using SCOR model with fuzzy MCDM approach to assess competitiveness positioning of supply chains: focus on shipbuilding
  73. supply chains. Maritime Policy & Management, 38(1), 93-109.

Most read articles by the same author(s)

> >>