Skip to main navigation menu Skip to main content Skip to site footer
Repositorio de la Red Internacional de Investigadores en Competitividad

MERCADOS EMERGENTES Y LA INTERCULTURALIDAD

Vol. 5 No. 1 (2011): La competitividad, elemento clave para la recuperación económica

El liderazgo en las empresas para la obtención de ventaja competitiva en pymes turísticas del sur de Tamaulipas

Submitted
June 27, 2016
Published
2017-03-27

Abstract

El liderazgo es un tema ampliamente estudiado a nivel mundial, su influencia se denota en la competitividad, productividad, eficiencia, comportamiento de los empleados, en suma, en la manera en que se administra una organización. El objetivo de esta investigación es determinar el nivel de impacto del inventario de prácticas de liderazgo propuestas por Kouzes y Posner en la ventaja competitiva (precio y calidad) en las Pequeñas y Medianas Empresas (PYMES) del sector turístico en el Sur de Tamaulipas, utilizando para ello el método de regresión múltiple. Los resultados muestran que la calidad es la única que recibe influencia por parte de la forma de conducción por parte del líder, en especial en la forma de cómo el líder toma riesgos, en el involucramiento en el futuro a los empleados y considerando las opiniones de los subalternos.

References

  1. Al-Tarawneh, H.A. (2011). Total Quality Management and Leadership. An Experimental Investigation of ISO Certified Companies in Jordan. Interdisciplinary Journal of Contemporary Research in Business, 2(1), 382-398
  2. Bass, B.M. (1997). Personal Selling and Transactional/Transformational Leadership. Journal of Personal Selling & Sales Management, 3(3), 19-28
  3. Bennis, W. y B. Nanus (1997). Leaders: The Strategies for Taking Charge. U.S.A.
  4. Brown, L.M. y B.Z. Posner (2001). Exploring the Relationship between Learning and Leadership. Leadership & Organizational Development Journal, 22(6), 274-280
  5. Boerner, S. y Griesser, D. (2007). Follower Behavior and Organizational Performance: The Impact of Transformational Leaders. Journal of Leadership and Organizational Studies, 13(3), 15-26
  6. Carless, S.A. (2001). Assessing the Discriminant Validity of the Leadership Practices Inventory. Journal of Occupational and Organizational Psychology, 74, 233-239
  7. Drath, W.H. y Palus, C. (1994). Making common sense: Leadership as meaning-making in a community of practice. Center for Creative Leadership. Greensboro, NC
  8. EFQM (European Foundation for Quality Management) (1999). The EFQM Excellence Model. EFQM. Bruselas, Bélgica
  9. Ferris, F. (1995). Habits of Profit Leaders. American Printer, 216(2), 30-41.
  10. Groover, D.R. (2006). Using Feedback as a Leadership Practice. Occupational Health & Safety, 75(1), 64-67
  11. Gudykunst, W. y Kim, K.(1997). Communicating with Strangers. Boston: McGraw Hill.
  12. Hemphill, J.K. y Coons, E. (1957). Development of the leader behavior description questionnaire. En R.M. Stogdill y A.E. Coons (Eds.) Leader Behavior: Its Description and Measurement.: Bureau of Business Research of Ohio State University. Lussier, R. N. y Achua, C. F. (2004). Leadership: theory, application, skill development (2nd ed.). Thomson-West. Eagan, MN
  13. Hernández, M.A.(2008). El líder como responsable de los valores organizacionales, en Robles, V. H (coordinador). Cuatro Perspectivas del Gerente Mexicano. Plaza y Valdés Editores, Consorcio de Universidades Mexicanas y Universidad Autónoma del Estado de Hidalgo. México
  14. Hofstede, G. (2001). Cultures Consequences. . U.S.A.:Sage Publications
  15. Jacobs, T.O., Jaques, E.(1990). Military executive leadership, en K. E. Clark y B. B. Clark (Editores) Measures of Leadership,. 281-295..
  16. Janiszewski, Ch.y Lichtenstein, D.R. (1999). A Range Theory Account of Price Perception. Journal of Consumer Research, 25, 353-368
  17. Koontz, H., Weihrich, H. y Cannice, M.(2008). Administración. Una Perspectiva Global y Empresarial. (13ª ed.): McGraw Hill.
  18. Kouzes, J.M.y Posner, B.Z. (2003). The Leadership Practices Inventory (LPI). (3ª ed.). U.S.A.
  19. Kouzes, J.M.y Posner, B.Z.(2002). The Leadership Challenge. U.S.A.
  20. Laohavichein, T., Fredendall, L.D. Cantrell, R.S. (2009). The Effects of Transformational and Transactional Leadership on Quality Improvement. Quality Management Journal, 16 (2), 7-24.
  21. Kroeber, A.y Kluckhohn ,C. (1952). Culture New York.. N.Y.: Meridian Books
  22. Leithwood K. y Duke, D. (1998). Mapping the Conceptual Terrain of Leadership: A Critical Point of Departure for Cross-Cultural Studies. Peabody Journal of Education, (73:2), 31-50
  23. Lichtenstein, D.R., Ridgway, N.M. y Netemeyer, R.G.(1993). Price Perceptions and Consumer Shopping Behavior: A Field Study. Journal of Marketing Research, 30 , 234-245
  24. Lussier, R.N. y Achua, C.F. (2004). Leadership: theory, application, skill development (2nd ed.). Minnesota: Thompson
  25. McCarthy, G. (2005). Leadership Practices in German and UK Organisations. Journal of European Industrial Training, 29 (2), 217-261
  26. Mccormick M.J., Martinko, M.J. (2004). Identifying Leader Social Cognitions: Integrating the Causal Reasoning Perspective into Social Cognitive Theory. Journal of Leadership and Organizational Studies, 10(4), 2-11
  27. Northouse, P.G. (2004). Leadership: Theory and Practice. (3ª ed.). Thousand Oak, Cal: Sage Publications.
  28. Nunnally, J.C. (1978). Psychometric Theory. U.S.A.: McGraw Hill.
  29. Podsakoff, P.M., MacKenzie, S.B., Moorman R.H., et al (1990). Transformational Leader Behaviors and their Effects on Followers’ trust in Leader, Satisfaction, and Organizational Citizenship Behaviors. Leadership Quality, 1, 107-142
  30. Porter, M.E. (2009). Ventaja Competitiva. Creación y Sostenimiento de un Desempeño Superior. México: Grupo Editorial Patria.
  31. Rauch, C.F. y Behling, O. (1984). Functionalism : Basis for alternate approach to the study of leadership’. In J.G. Hunt, D.M. Hosking, C.A Schriesheim and R. Stewart (eds) Leaders and managers : International perspectives on managerial behavior and leadership. Elmsford, New York: Pergamon Press, 45-62
  32. Richards D. y Engle, S. (1986). Suggestions to corporate and vision on champions, en J.J. Transforming Leadership, pp 99-215.: Miles River Press.
  33. Robles, V.H. (2008). Prácticas de Liderazgo en las Empresas de México, en Robles, V.H. (coordinador). Cuatro Perspectivas del Gerente Mexicano. Plaza y Valdés Editores, Consorcio de Universidades Mexicanas y Universidad Autónoma del Estado de Hidalgo. México
  34. Robles, V.H.; M.I. De la Garza; J.M. Medina (2008). El Liderazgo de los Gerentes de las PYMES de Tamaulipas, México, Mediante el Inventario de las Prácticas de Liderazgo. Cuadernos de Administración, (21:37), pp. 293-310.
  35. Rooke, D., Robert, W. (2005). Seven transformations of leadership. Harvard Business Review, 1-11
  36. Schein, E.H. (1992). Organizational Culture and Leadership Second Edition. San Francisco :Jossey Bass Publishers.
  37. Schwarber, P.D. (2005). Leaders and the Decision-Making Process. Management Decision, 43 (7), 1086-1092
  38. SIEM (Sistema de Información Empresarial Mexicano) (2011). Estadísticas por Tamaño de Empresa y Estado. Recuperado de <http://www.siem.gob.mx/siem2008/estadisticas/estadotamanoPublico.asp?tam=3&p=1/>, [Consulta: 2 septiembre 2011]
  39. Shoemaker, M.E. (1999). Leadership Practices in Sales Managers Associated with the SelfEfficiency, Role Clarity, and Job Satisfaction of Individual Industrial Salespeople. The Journal of Personal Selling & Sales Management, 19 (4,1-19
  40. Slater, Ch., Boone, M., Price L., et al.(2002). A Cross-Cultural Investigation of Leadership in the United States and Mexico. School Leadership & Management, 22(2), 197-209
  41. Smith, J.L. (2011). Five Key Strategies to Enhance Quality Culture. Quality, 16
  42. Tracey, S.L., y Hinkin, T.R. (1998). Transformational Leadership or Effective Managerial Practices? Group and Organizational Management, 23, 220-236
  43. Velázquez, G. (2005). Liderazgo empático: Un modelo de liderazgo para las empresas mexicanas. Revista del Centro de Investigación. Universidad La Salle. 23(6), 81-100
  44. Wing, L.S. (2005). Leadership in High-Performance Teams: A Model for Superior Team Performance. Team Performance Management, 11(1), 4-11
  45. World competitiveness Center (2011). The World Competitiveness 2011. Recuperado de http://www.imd.org/research/publications/wcy/upload/scoreboard.pdf
  46. Wright, L. (2009). The Universal Qualities of Effective Leadership. Security Magazine, Octubre, 30
  47. Yates, T. y Finikiotis, S.N.(2010). Self-directed Leadership Teams: A Case Study on e.Services Africa’s Dynamic People Process. Organizational Development Journal, 27 (4), 57-66
  48. Zagorsek, H., Jaklic, M. y Stough S.J. (2004). Comparing Leadership Practices between the United States, Nigeria, and Slovenia: Does Culture Matter? Cross Cultural Management, 11(2), 16-34
  49. Zielke, N. (2004). From Finance Managers to Finance Leaders. Government Finance Review, 29(4), 3-13

Most read articles by the same author(s)