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Repositorio de la Red Internacional de Investigadores en Competitividad

MERCADOS EMERGENTES Y LA INTERCULTURALIDAD

Vol. 5 Núm. 1 (2011): La competitividad, elemento clave para la recuperación económica

Estrés laboral en una empresa de servicio público de la industria eléctrica en México

Enviado
junio 27, 2016
Publicado
2017-03-27

Resumen

Mediante  ecuaciones estructurales (Amos,  16), fue valorado un modelo teórico, modificado. La muestra de 416 trabajadores de una empresa  mexicana, pública,  distribuidora y comercializadora de electricidad,  respondió a un cuestionario validado a través de análisis factorial y confiabilidad interna.   Factores de riesgo fueron medidos, así como recursos para hacer frente al estrés ocupacional. Se encontró relación negativa entre los Recursos de  afrontamiento y las situaciones  del ambiente Laboral que movilizaron reacciones de  estrés, por lo que el modelo aplicado resultó aceptable (χ 2 =87.77, gl=40, p=.000, χ 2 /gl= 2.19), aceptándose Ha (RMSEA=.05, índices de comparación CFI=0.94 y NFI=.90). Los resultados enfatizaron la importancia de que en la empresa estudiada gestione  programas para reducir el estrés.

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