Validación de cuestionario para medir estrés laboral, recursos de soporte y demandas del ambiente laboral

José Ángel Coronado Quintana; María Elena Saavedra Cota; Bayardo Manuel Cerecer Castro

MERCADOS EMERGENTES Y LA INTERCULTURALIDAD

Vol. 4 Núm. 1 (2010): La competitividad como factor de éxito ISBN 978-970-27-2032-4,

Validación de cuestionario para medir estrés laboral, recursos de soporte y demandas del ambiente laboral

José Ángel Coronado Quintana⁺⁻
María Elena Saavedra Cota⁺⁻
Bayardo Manuel Cerecer Castro⁺⁻

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Enviado: julio 4, 2016
Publicado: 2017-03-22

Resumen

El objetivo de la presente investigación fue evaluar un instrumento de medición de estrés laboral, demandas laborales y recursos de soporte. Este estudio exploratorio fue realizado con una muestra de 104 trabajadores de Comisión Federal de Electricidad, Zona Hermosillo; con una cota de error de 0.11 y nivel de confianza del 95%. Para medir estrés laboral se usaron 29 items, para medir demandas laborales 28 items y para medir recursos de soporte se emplearon 31 items. El procedimiento para la selección de ítems incluyó análisis factorial y análisis de fiabilidad usando el alfa de Cronbach.

Citas

Abraham, R. (1999). The Impact of Emotional Dissonance on Organizational Commitment and Intention to Turnover. The Journal of Psychology 133 (4), 441-55.
Bacharach, S., & Bamberger, P. (1992). Causal models of role stressor antecedents and consequences: The importance of occupational differences. Journal of Vocational Behavior, 41, 1334.
Cox, Griffiths, & Rial-González, (2000). Research on work-related stress. Luxemburg: European Agency for Safety and Health at Work. Office for Oficial Publications for the European Communities.
Fillion L., Saint-Larent, L., & Rousseau, N. (2003). Les stresseurs liés à la ratique infirmière en soins palliatifs: les points de vue des infirmières [Stressors related to the nursing practice in palliative care : The nurses´point of view ]. Les Cathiers de Soins Palliatifs, 4, 5-40.
Fillion, L., Tremblay, I., Truchon, M., Côté, D., Struthers, W. & Dupuis R. (2007). Job Satisfaction and Emotional Distress Among Nurses Providing Palliative Care: Empirical Evidence for an Integrative Occupational Stress-Model. International Journal of Stress Management, 2007. 14(1), 1-25.
Greenberg, P.E., Leong, S.A., Birnbaum, H.G. & Robinson, R.L. (2003). The economic burden of depression with painful symptoms. J. Clin. Psychiatry, 64 (7), 17-23.
Johnson, J.V. & Hall, E.M. (1988). Job strain, work place social support, and cardiovascular disease: A cross-sectional study of a random sample of the Swedish working population. American Journal of Public Health, 78, 1336-1342.
Hair, Anderson, Tatham & Black (1999). Análisis Multivariante, Quinta Edición, Prentice Hall Iberia, S.R.L., España.
Lazarus, R.S., & Folkman, S., Eds. (1984). Stress, appraisal and coping. New York: Springer.
Matteson, M.T. & Ivancevich, J. (1987). Controlling work stress: Effective human resource and management. San Francisco: Jossey-Bass.
Mobley, W.H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62, 237-240.
Murphy, L.R. (1991). Job dimensions associated with severe disability due to cardiovascular disease. Journal of Clinical Epidemiology, 44, 155-166.
Siegrist, J. (1996). Adverse health effects of high-effor/low-reward conditions. Journal of Occupational Health Psychology, I, 27-41.
Sparks, K., & Cooper, C.L. (1999). Occupational differences in the work-strain relationship: Towards the use of situation-specific models. Journal of Occupational and Organizational Psychology, 72, 219-229.
Vachon, M.L.S. (1995). Staff stress in hospice/palliative care: A review. Palliative Medicine 9, 92122.
Vachon, M.L.S. (1999). Refflections on the history of occupational stress in hospice/palliative care. The Hospice Journal, 14, 229-246.
Van Veldhoven, M., Taris, T.W., de Jonge, J., & Broersen, S. (2005). The relationship between work characteristics and employee health and well-being: How much complexity to we really need? International Journal of Stress Management, 12, 3-28.
Van der Doef, M., (1999). The job demand-control /support) model and psychological well-being: A review of 20 years of empirical research. Work & Stress, 13, 87-114.
Work & Family Connection, Inc. (2001). Work & Family Newsbrief, 8(1).

Palabras clave

Estrés laboral
demandas laborales
productividad laboral
recursos de soporte análisis factorial.

Cómo citar

Coronado Quintana, J. Ángel, Saavedra Cota, M. E., & Cerecer Castro, B. M. (2017). Validación de cuestionario para medir estrés laboral, recursos de soporte y demandas del ambiente laboral. Repositorio De La Red Internacional De Investigadores En Competitividad, 4(1). Recuperado a partir de https://riico.net/index.php/riico/article/view/742

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[1] Abraham, R. (1999). The Impact of Emotional Dissonance on Organizational Commitment and Intention to Turnover. The Journal of Psychology 133 (4), 441-55.

[2] Bacharach, S., & Bamberger, P. (1992). Causal models of role stressor antecedents and consequences: The importance of occupational differences. Journal of Vocational Behavior, 41, 1334.

[4] Cox, Griffiths, & Rial-González, (2000). Research on work-related stress. Luxemburg: European Agency for Safety and Health at Work. Office for Oficial Publications for the European Communities.

[5] Fillion L., Saint-Larent, L., & Rousseau, N. (2003). Les stresseurs liés à la ratique infirmière en soins palliatifs: les points de vue des infirmières [Stressors related to the nursing practice in palliative care : The nurses´point of view ]. Les Cathiers de Soins Palliatifs, 4, 5-40.

[6] Fillion, L., Tremblay, I., Truchon, M., Côté, D., Struthers, W. & Dupuis R. (2007). Job Satisfaction and Emotional Distress Among Nurses Providing Palliative Care: Empirical Evidence for an Integrative Occupational Stress-Model. International Journal of Stress Management, 2007. 14(1), 1-25.

[7] Greenberg, P.E., Leong, S.A., Birnbaum, H.G. & Robinson, R.L. (2003). The economic burden of depression with painful symptoms. J. Clin. Psychiatry, 64 (7), 17-23.

[8] Johnson, J.V. & Hall, E.M. (1988). Job strain, work place social support, and cardiovascular disease: A cross-sectional study of a random sample of the Swedish working population. American Journal of Public Health, 78, 1336-1342.

[9] Hair, Anderson, Tatham & Black (1999). Análisis Multivariante, Quinta Edición, Prentice Hall Iberia, S.R.L., España.

[10] Lazarus, R.S., & Folkman, S., Eds. (1984). Stress, appraisal and coping. New York: Springer.

[11] Matteson, M.T. & Ivancevich, J. (1987). Controlling work stress: Effective human resource and management. San Francisco: Jossey-Bass.

[12] Mobley, W.H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62, 237-240.

[13] Murphy, L.R. (1991). Job dimensions associated with severe disability due to cardiovascular disease. Journal of Clinical Epidemiology, 44, 155-166.

[14] Siegrist, J. (1996). Adverse health effects of high-effor/low-reward conditions. Journal of Occupational Health Psychology, I, 27-41.

[15] Sparks, K., & Cooper, C.L. (1999). Occupational differences in the work-strain relationship: Towards the use of situation-specific models. Journal of Occupational and Organizational Psychology, 72, 219-229.

[16] Vachon, M.L.S. (1995). Staff stress in hospice/palliative care: A review. Palliative Medicine 9, 92122.

[17] Vachon, M.L.S. (1999). Refflections on the history of occupational stress in hospice/palliative care. The Hospice Journal, 14, 229-246.

[18] Van Veldhoven, M., Taris, T.W., de Jonge, J., & Broersen, S. (2005). The relationship between work characteristics and employee health and well-being: How much complexity to we really need? International Journal of Stress Management, 12, 3-28.

[19] Van der Doef, M., (1999). The job demand-control /support) model and psychological well-being: A review of 20 years of empirical research. Work & Stress, 13, 87-114.

[20] Work & Family Connection, Inc. (2001). Work & Family Newsbrief, 8(1).